Message from Top Management

Message from Top Management

Quest to Maintain the Trust of Society and Always Be Viewed as a Necessary Company

Terumo was founded in 1921 with the aim of producing high-quality thermometers, which are fundamental to public health, in Japan. Guided by our group mission of "Contributing to Society through Healthcare," we have continued to offer a stable supply of high-quality products and services for use by patients and in medical settings. At the same time, we have grappled with various medical issues through efforts to reduce the burden placed on patients through treatment, increase medical safety, prevent infections, and improve medical cost efficiency. As a result of these efforts, the Terumo Group has now grown into a company that conducts business in over 160 nations with over 25,000 associates, who are becoming increasingly diverse in nationality.

Still, one glance at the operating environment of the medical field will reveal an ever-widening range of medical needs to be addressed, including those associated with the response to aging populations and declining birth rates in developed countries as well as the economic development of emerging countries. We are also witnessing progress in various scientific and technological fields, such as artificial intelligence, digitalization, robotics, and regenerative medicine. This progress promises to transform the medical field and the industries that support it, creating demand for unprecedented solutions.

Even amid this environment, it is important to not allow ourselves to become preoccupied with short-term change. Instead, we must continue to tackle medical issues with conviction on our quest to maintain the trust of society and always be viewed as a necessary company. This is the unchanging vision to which Terumo aspires. Realizing this vision will require all associates to examine society from a long-term, overarching perspective to ascertain the needs of the medical field today and in the future, acting and creating value based on these assessments.

Terumo established its Core Values in April 2019, thereby defining the shared values that link all associates with the foundation necessary for its quest. The Core Values are an expression of our emphasis on respect and appreciation towards others, integrity, empathy toward patients, commitment to excellence, and pursuit of innovation. These values will connect all associates, regardless of their business or region, and form the driving force that enables the Terumo Group to exercise its comprehensive strength. They also indicate the stance of Terumo as a company. Also in April, we revised the Terumo Group Code of Conduct to guide us in continuing to value the trust of society, a precious asset for Terumo that has been cultivated over the years since our founding, while also building further trust. The new code sets forth standards of conduct that all associates worldwide should comply with in order to do the right things with holding themselves to the highest ethical standards in their daily activities.

Terumo will celebrate the 100th anniversary of its founding in 2021. Looking to the future beyond this milestone, we are committed to realizing sustainability in healthcare, in society, and in the Terumo Group’s growth through the efforts of all of our associates as they go about their duties based on our group mission and shared values, while exercising high levels of ethics and a sense of conviction. I would like to ask our stakeholders for their ongoing trust and support as we move forward on this quest.

Shinjiro Sato
President and CEO

Shinjiro Sato

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